Services

scotland.police.uk

In an emergency always dial 999.
For non-urgent crime, you can contact your local police office by telephoning 101.

AiryhallBroomhillGarthdeeCPT@scotland.pnn.police.uk

Nigg Police Station230 Abbotswell Crescent, Nigg, AB12 3JD

Whinhill Police Station20 Whinhill Road, Aberdeen, AB11 7XH

Our email, Twitter and Facebook sites are not for reporting crime and they are not monitored 24/7.

www.aberdeencity.gov.uk

Dial 03000 200 292 for General enquiries.
Dial 03000 200 293 for Education & Cultural enquiries.
Dial 03000 200 291 for Switchboard.
More information here.

If you wish to see a member of our staff about your enquiry, please visit one of our Access Points. You will find them at the following locations:

Marischal College
Mastrick Access Point
Kincorth Access Point
Woodside Access Point

To contact us via the web, please click here.

If you wish to contact us by letter, please write to:
Aberdeen City Council Customer Service Centre (please also specify service)
Ground Floor
Marischal College
Broad Street
Aberdeen AB10 1AB

ww.firescotland.gov.uk

In an emergency always dial 999.
To report controlled burning at anytime please call 01382 835804 (non-emergency number).
If you have something you would like to share with us, you can call the SFRS HQ (Cambuslang) at 0141 646 4500.
You can also call the North HQ (Dyce) at 01224 728600.

To contact us online click here.

Maureen Watt MSP

Correspondence address
The Scottish Parliament
Edinburgh
EH99 1SP

Phone: 0131 348 6675
Maureen.Watt.msp@parliament.scot
Fax: 0131 348 6676

Ross Thomson MP

Business address
House of Commons
London
SW1A 0AA

Phone: 0207 219 1538
ross.thomson.mp@parliament.uk

Councillor douglas lumsden

Correspondence address
Aberdeen City Council
Town House
Broad Street
Aberdeen
AB10 1FY

Phone: 01224 346641
dlumsden@aberdeencity.gov.ukMobile: 07551 135770

Councillor Gordon Townson

Correspondence address
Aberdeen City Council
Town House
Broad Street
Aberdeen
AB10 1FY

Phone: 01224 522554
gtownson@aberdeencity.gov.uk
Mobile: 07825 378121

Councillor Ian Yuill

Correspondence address
Aberdeen City Council
Town House
Broad Street
Aberdeen
AB10 1FY

Phone: 01224 522220
iyuill@aberdeencity.gov.uk

Emergency numbers

Free of charge
Anti-Social Behaviour (9am-4am)
0800 0510 434
Crisis Grants (Scottish Welfare Fund, 8am-6pm)
0800 0304 713
Homelessness (24 hour)
0800 9176 379
Social Work (First point of contact, 24 hour)
0800 7315 520
Any emergency
999

Not Free of charge
you need medical help fast but it's not a 999 emergency - call 111 (15p/call)
More information about 111 here

www.scottishwater.co.uk

If you are experiencing an unexpected loss of supply or emergency, you can check if it is on our current service updates page or Twitter page.

Scottish Water operates a freephone Customer Helpline to handle any of your enquiries. This line is open 24 hours a day, 7 days a week. Call us at 0800 0778778.
(free for landline, 14p-40p/min for cellphone)

If you have a disability or medical condition or any other reason for additional support, please call our Customer Helpline on 0345 601 8855 and we will take a note of your name, address and discuss any additional support you require and keep this on our confidential Additional Support Register.

You can contact us to report a problem by u sing our feedback form
You can also email us at: customer.services@scottishwater.co.uk

Writing to us at out main office
Castle House
6 Castle Drive
Carnegie Campus
Dunfermline
KY11 8GG

City Wardens

City Wardens provide a flexible service that responds to the needs of the communities they serve. The service was launched in January 2009 by redesigning the roles and responsibilities previously undertaken by Parking Enforcement Officers, Environmental Wardens and Community Wardens.

The Wardens help to deter antisocial behaviour, littering and illegal parking in the city. They also help to reassure the public that Aberdeen City Council is doing all it can to keep communities safe and secure.

In January 2016 the City Wardens started to use video badge cameras. The aim is to help tackle violence and antisocial behaviour throughout the city. Footage captured on the cameras can be used as evidence and shown in court, helping to secure convictions.

03000 200 292
citywardens@aberdeencity.gov.uk

Home Energy Scotland

Home Energy Scotland (HES) is funded by the Scottish Government and managed by the Energy Saving Trust. Advisors give free and impartial advice on ways to save energy in your home, make your home greener and lower fuel bills. HES can help you take control of your energy bills, work out what funding is available to make your home more efficient, and see if you’re eligible for financial support, benefits and incentives. HES also offers free and impartial advice on renewables and transport.

Call 0808 808 2282 free to speak to a friendly, local advisor.

visit www.greenerscotland.org for more information or to contact us online.

Home Energy Advice Team (Heat)

The Home Energy Advice Team (HEAT) provides dedicated, ongoing support to improve the energy efficiency of homes and give access to affordable warmth. Tailored to the property and household circumstances, HEAT offers free and impartial advice to homeowners and local authority, housing associations and private rent tenants. HEAT provides in-home, in-depth advice through free home visits to help householders manage their fuel spend effectively while maintaining a warm, dry and comfortable living environment.

To book a home visit call 0808 129 0888.